Frequently Asked Questions

Frequently Asked Questions

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Frequently Asked Questions

FutureHoop
LED Hoops
Batteries
FuturePoi & FutureStaff
Fire Hoops
PolyPro Day Hoops
Store Policies



FutureHoop

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Categories: FutureHoop, LED Hoops
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MoodHoops Design Remote and Performance Remote

The FutureHoop Pro and FutureHoop Remote hoops use the same software and both come with remote controls. The remote controls give you full access to manipulate and save patterns on the hoop, as well as set changes to a beat.

The patterns and usability between the Pro and Remote FutureHoops are the same, the only difference is how the hoops are powered, removable battery (Remote) or micro USB (Pro).

The Shuffle hoop cannot be stopped on one pattern and does not use a remote control.


Removable Battery design:

The FutureHoop Shuffle and Remote uses a removable battery design that allows you to swap in a new battery when the current one runs out of juice. Each battery will last 2-3 hours, depending on which Special Mode you’re in.

The removable battery design creates a break in the lights, as the battery is encased by an outer cuff.  To allow the battery to be removable, a slightly larger piece of tubing is used to encase the battery and is used as a closure for the hoop. You can also fully collapse this style of hoop, through this is done at your own risk, and may be especially risky in the smaller hoop diameters. Kinked or creased tubing is not covered by the warranty.


FutureHoop Remote:

The FutureHoop Remote uses the same remote controls as the FutureHoop Pro and comes with all of the same patterns and usability. The main difference is that the FutureHoop Pro has internal batteries and can only be recharged using a USB cord. The on/off mechanism, as well as the way to change through to the next Special Mode, even if you don’t have your remote controls, is to turn the hoop off and then on again. This will allow you to navigate through the click-through menus that are the Special Modes.

The FutureHoop Remote uses the same removable battery design as the FutureHoop Shuffle and all Classic LED Moodhoops. Because the battery is removable, this means you can continue hooping with full visuals as long as you have extra charged batteries on hand. You can also use the Brightness button on your remote controls to dim the lights and preserve the battery life.


FutureHoop Pro:

The FutureHoop Pro uses the same remote controls as the FutureHoop Remote and comes with all of the same patterns and usability. The FutureHoop Pro uses internal batteries that cannot be removed.

This hoop is charged using micro USB, which can be done from your wall outlet, car charger or laptop/computer. Unlike the removable battery design that allows you to keep using the hoop as long as you have extra charged batteries, this hoop will need to be recharged every 2-5 hours, depending on the patterns being used. You can also use the Brightness button on your remote controls to dim the lights and preserve the battery life longer.


FutureHoop Shuffle:

The FutureHoop Shuffle changes the pattern, colors and animation style every 5-8 seconds in 3 of the 4 Special Modes, giving you hooping experience that is both familiar and refreshing. The on/off switch of the hoop is used to click through to the next Special Mode. The patterns shuffle continuously, but don’t allow stopping on a pattern, keeping the focus on a more ready-to-play design, so you can focus on your flow. There are 4 Special Modes in the FutureHoop Shuffle: Motif, Spiral, Iso, and Galaxy.


Grip:

FutureHoop Remote & Pro come with 3M grip tape along the inner ring of the hoops.

The FutureHoop Remote and FutureHoop Pro use sensors to be able to pick up the button press signals from the remote controls. It’s best not to use regular grip tape with this hoop, as the grip tape (whether in black or white) blocks the signal and shortens the signal distance. Sanding and waxing the hoop does not affect the signal and is the best option for hoop grip that does not interrupt the remote control signal.

The FutureHoop Shuffle comes lightly sanded with hoop wax applied. Write in to us before you order, or right after you’ve placed your order, and we’d be happy to make the change.

Category: FutureHoop
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Now that the FutureHoop Remote hoop is released we will begin working on a programmable hoop that you can use to create your own patterns and upload custom logos.

Category: FutureHoop
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FutureHoop Remote, FutureHoop Pro and FutureMinis use sensors to communicate with the remote controls. It’s best not to use regular grip/gaffer tape with this hoop, as the tape (whether in black or white) blocks the signal and shortens the signal distance.

FutureHoop Shuffle does not have sensors or remotes and can use any kind of grip tape.

Sanding and waxing the hoop does not affect the signal and is the best option for hoop grip without using tape that does not interrupt the remote control signal.

Category: FutureHoop
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Can I upgrade my FutureHoop?

FutureHoops cannot be upgraded but they can be resized and made with an internal battery connection (no outer cuff).

Can I upgrade the current FutureHoop when the next gen hoop is released?

The current FutureHoop is not able to be upgraded to the next gen FutureHoop. The components, build and programming are specific to the next gen design.

We have seen quite a few successful transactions of hoopers selling their used LED MoodHoops through our Facebook page!

Category: FutureHoop
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We offer FutureHoops and Classic Moodhoops in ultra-thin, ultra-lightweight 5/8″ tubing!

5/8″ Featherweight FutureHoop: http://moodhoops.com/shop/future-hoop-5-8-featherweight/

You can check out all our 5/8″ Hoops here: http://moodhoops.com/shop-category/hoops/58-featherweight-led-hoops/

Category: FutureHoop
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The FutureHoop was designed with power-saving in mind so you can keep hooping with full and bright animations hours into the night.

FutureHoops that use the remotes can increase battery life by turning down the Brightness!

Shuffle/Remote: 

One battery will last 2-3 hours in your FutureHoop, depending on which mode it is on. The removable battery design lets you run full color visuals all night long, just swap out for a new battery. Each FutureHoop comes with 4 batteries, but only 1 should be used at a time.

Pro (internal batteries): 

Depending on the mode you’re in, the FutureHoop Pro can last 2-5 hours before it would need to be plugged in to charge.

Category: FutureHoop
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OD = the measurement of Outer Diameter of the hoop

FutureHoop Remote & FutureHoop Shuffle hoop weights

  • 38" OD in 3/4" HDPE = 11.9 oz.

  • 36" OD in 3/4" HDPE = 11.6 oz.
  • 36" OD in 3/4" Polypro = 11.4 oz.

  • 34" OD in 3/4" HDPE = 11.4 oz.
  • 34" OD in 3/4" Polypro = 11.2 oz.

  • 33" OD in 3/4" HDPE = 11 oz.
  • 33" OD in 3/4" Polypro = 10.7 oz.

  • 32" OD in 3/4" HDPE = 10.6 oz.
  • 32" OD in 3/4" Polypro = 10.3 oz.

  • 31" OD in 3/4" HDPE = 10.2 oz.
  • 31" OD in 3/4" Polypro = 10 oz.

  • 30" OD in 3/4" HDPE = 10 oz.
  • 30" OD in 3/4" Polypro = 9.7 oz.

  • 29" OD in 3/4" HDPE = 9.6 oz.
  • 29" OD in 3/4" Polypro = 9.4 oz.

  • 28" OD in 3/4" HDPE = 9.3 oz.
  • 28" OD in 3/4" Polypro = 9.1 oz.

  • 27" OD in 3/4" HDPE = 9.1 oz.
  • 27" OD in 3/4" Polypro = 8.9 oz.

FutureHoop Pro hoop weights:

  • 36" OD in 3/4" HDPE = 12.6 oz.
  • 36" OD in 3/4" Polypro = 12.2 oz.

  • 34" OD in 3/4" HDPE = 12.0 oz.
  • 34" OD in 3/4" Polypro = 11.7 oz.

  • 33" OD in 3/4" HDPE = 11.6 oz.
  • 33" OD in 3/4" Polypro = 11.3 oz.

  • 32" OD in 3/4" HDPE = 11.3 oz.
  • 32" OD in 3/4" Polypro = 11 oz.

  • 31" OD in 3/4" HDPE = 10.9 oz.
  • 31" OD in 3/4" Polypro = 10.6 oz.

  • 30" OD in 3/4" HDPE = 10.5 oz.
  • 30" OD in 3/4" Polypro = 10.3 oz.

  • 29" OD in 3/4" HDPE = 10.4 oz.
  • 29" OD in 3/4" Polypro = 10.2 oz.

  • 28" OD in 3/4" HDPE = 10.2 oz.
  • 28" OD in 3/4" Polypro = 10 oz.

  • 27" OD in 3/4" HDPE = 10 oz.
  • 27" OD in 3/4" Polypro = 9.9 oz.

FutureHoop Shuffle & Remote 5/8" Featherweight hoop weights:

  • 33" OD in 5/8" tubing = 9 oz.
  • 32" OD in 5/8" tubing = 8.7 oz.
  • 31" OD in 5/8" tubing = 8.4 oz.
  • 30" OD in 5/8" tubing = 8.2 oz.
  • 29" OD in 5/8" tubing = 7.9 oz.
  • 28" OD in 5/8" tubing = 7.6 oz.
Category: FutureHoop
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Each FutureHoop model has a snap button closure so it can be opened, which allows the hoop to be collapsible, so it can be coiled down for travel. Depending on how comfortable you are collapsing your hoop will ultimately determine if it will be fully coiled down.

Collapsing your hoop should be done extremely carefully, as kinks or cracks in the tubing are not covered by the Warranty, and can damage your hoop.

Check out more information about the collapsible ability of all LED MoodHoops on our Hoop Features page: http://moodhoops.com/hoop-features/

Category: FutureHoop
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FutureHoop Pro

FutureHoop Pro features a no battery-gap design and internal batteries that charge via USB. At the the on/off closure there is one small segment of lights removed to make room for the switch. The brightness of the lights and movement of the hoop make this hard to see for most patterns and especially when the hoop is in motion.

FutureHoop Remote & Shuffle

FutureHoop Shuffle and Remote have a battery gap where the removable battery is able to be changed out. This removable battery design lets you run full color visuals all night long as long as you have new batteries.

5/8″ FutureHoops

The battery gap for the 5/8″ Featherweight FutureHoop is longer than the FutureHoop Shuffle or Remote in 3/4″ tubing. Please reference the picture below for a comparison.

moodhoops featherweight futurehoop

Category: FutureHoop
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Interested in getting your FutureHoop resized, retubed, converted to 5/8″ tubing or converted having a seamless battery connection? Check out our FutureHoop Services.

Interested in getting your Classic Moodhoop changed over to a seamless connection?
Seamless Conversion for Classic Hoops

While we may not be able to re-size Classic hoops, we now offer a Seamless Conversion for hoops with an outer cuff. Why can’t the hoops be re-sized? Since the light spacing, build method and counterweights are set specifically to each size it would cost as much a new hoop!

We would instead be happy to offer you a discount on a new hoop if you are a returning customer! You can write in using the Other option on the main Contact Form.

We frequently see successful transactions of hoopers selling their used Moodhoops through our Facebook page! With an audience of over 120,000+ and growing, there’s sure to be a happy hopper who would love to get your hoop at a discounted price 🙂

Categories: FutureHoop, LED Hoops
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LED hoops

FutureHoop Remote, FutureHoop Pro, and FutureMinis come with 3M grip tape along the inner ring of the hoop.

The FutureHoop Shuffle, Classic LED hoops and Minis, and Festival Hoops come lightly sanded with hoop wax added along the inner ring of the hoop. Add hoop wax to your order to get unbelievable grip that goes on clear and can be reapplied.

Fire hoops and polypro day hoops also come bare/unsanded with sandpaper included to add grip to your hoop exactly to your liking.

Category: LED Hoops
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Categories: FutureHoop, LED Hoops
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The Festival Hoop uses the same great build features as a classic MoodHoop, with a removable battery and fully collapsible design.

Festival Hoops use less power by using less LEDs, which makes them great for beginners, outdoor events or all-night parties.

Classic MoodHoop features:

  • comes in many sizes and colors
  • customizable
  • more LEDs

Festival Hoop features:

  • comes in one size and select designs, not customizable
  • less LEDs
  • very good good battery life

One size and style simplicity is what helps us to keep the price low for this great hoop. This hoop is a fun, durable build that’s great for a beginner, children, or as an inexpensive hoop to take to festivals and events.

Category: LED Hoops
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If you’re having difficulty closing your hoop, there’s an easy fix for this 🙂 Hard to see dirt or debris can get into the hoop where it slides in, causing the hoop to become difficult to open or close.

First take a moment to clean out the inner part of the outer cuff from any debris. Also wipe off the part of the hoop that slips into the outer cuff. Then take a small amount of Vaseline and apply it to the part of the hoop that slides into the cuff. Move it back and forth a couple of times and it should be able to slide easier. This little bit of cleaning and maintenance should make the tightness go away 🙂

Please give this a try, as this is what will make it easier in most cases. It’s also good to check the shape of the tubing on the part of the hoop body that slips into the outer cuff. If the tubing end was compressed for some reason, this could also be why it’s become more difficult. To fix this, use your hands, or someone with a strong grip, to squeeze the end of the tubing in the opposite direction of the mis-shaped part. Meaning, if the tube end is slightly oval-shaped, squeeze it in the direction so that the ends sticking out are getting pushed back in to make a more complete circle.

Category: LED Hoops
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Not to worry, this is an easy fix! We have created a video just for you to help with this issue 🙂

Category: LED Hoops
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Moodhoops offers two different types of tubing, HDPE & Polypro, and 3 different tubing sizes, 7/8″, 3/4″ and 5/8″ for LED hula hoops. All tubing widths are measured by the Outer Diameter (OD). Taped day hoops will often use black irrigation tubing (PE), which can be found at hardware stores, and are measured by the Inner Diameter (ID). Check out the picture below for more detail.

Category: LED Hoops
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OD = outer diameter of the hoop (measured across the widest part of the hoop, including the width of the tubing)

Classic Hoop weights (including battery):

  • 38" OD in 3/4" HDPE tubing = 12.4 oz.
  • 38" OD in 3/4" Polypro tubing = 12.2 oz.

  • 36" OD in 3/4" HDPE tubing = 11.8 oz.
  • 36" OD in 3/4" Polypro tubing = 11.6 oz.

  • 34" OD in 3/4" HDPE tubing = 11.2 oz.
  • 34" OD in 3/4" Polypro tubing = 11 oz.

  • 33" OD in 3/4" HDPE tubing = 10.9 oz.
  • 33" OD in 3/4" Polypro tubing = 10.7 oz.

  • 32" OD in 3/4" HDPE tubing = 10.6 oz.
  • 32" OD in 3/4" Polypro tubing = 10.4 oz.

  • 31" OD in 3/4" HDPE tubing = 10.3 oz.
  • 31" OD in 3/4" Polypro tubing = 10.1 oz.

  • 30" OD in 3/4" HDPE tubing = 10 oz.
  • 30" OD in 3/4" Polypro tubing = 9.8 oz.

  • 29" OD in 3/4" HDPE tubing = 9.7 oz.
  • 29" OD in 3/4" Polypro tubing = 9.5 oz.

  • 28" OD in 3/4" HDPE tubing = 9.4 oz.
  • 28" OD in 3/4" Polypro tubing = 9.2 oz.

  • 27" OD in 3/4" HDPE tubing = 9.2 oz.
  • 27" OD in 3/4" Polypro tubing = 9 oz.

  • View our LED Mini hoops page for more details and sizing selection.
  • 20" OD in 3/4" HDPE tubing = 7.4 oz. each
  • 20" OD in 3/4" Polypro tubing = 7.2 oz. each

Hoops made with "Twice the LEDs" will have a very slight weight increase of less than 1 ounce.
Category: LED Hoops
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There’s not one single answer to that question, but it’s partially dependent on skill level. The golden rule of hoop sizing is: bigger, heavier hoops are easier to keep up and slower to hoop with. Smaller hoops are lighter and more versatile for dance moves, but more challenging to keep up while core hooping.

For all the details, refer to our Hoop Sizing Guide.

Category: LED Hoops
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PolyPro is great for day hoops because it is lighter by volume than normal HDPE tubing. This gives you a silky-smooth, lightning-fast hoop for practice and performance. For LED hoops however, it has some disadvantages that you should be aware of.

  • Since LED hoops have batteries and counterweights inside, the lightness of PolyPro is not as noticeable.
  • Whereas HDPE tubing is flexible and absorbs impacts well, PolyPro is brittle and prone to cracking on impacts or when extremely flexed. The added weight of LEDs, batteries, and counterweights only increases the chance of cracking.

Please understand that we can’t Warranty used, cracked PolyPro LED hoops for free, but we are happy to refresh your tubing for a fee. If you are at all unsure about whether you want a PolyPro LED hoop, just get a normal hoop! There’s a reason why HDPE is our default for LED hoops, while PolyPro is our default for lightweight day hoops 🙂

Category: LED Hoops
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Since the hoops open up, you can still partially collapse the hoop if you’re unsure about fully coiling it. Once the hoop is partially collapsed you can add zip ties in several places along the coiled tubing to keep it in a coiled shape.

Please remember that kinked or cracked tubing is not covered by our warranty, so coiling your hoop should be done carefully and is at your own risk. If your tubing needs to be replaced just write in to us and we’re happy to get you fixed up and sent back to you quickly 🙂

Check out the picture below to see a partially collapsed and zip-tied LED hoop.

Category: LED Hoops
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Interested in getting your FutureHoop resized, retubed, converted to 5/8″ tubing or converted having a seamless battery connection? Check out our FutureHoop Services.

Interested in getting your Classic Moodhoop changed over to a seamless connection?
Seamless Conversion for Classic Hoops

While we may not be able to re-size Classic hoops, we now offer a Seamless Conversion for hoops with an outer cuff. Why can’t the hoops be re-sized? Since the light spacing, build method and counterweights are set specifically to each size it would cost as much a new hoop!

We would instead be happy to offer you a discount on a new hoop if you are a returning customer! You can write in using the Other option on the main Contact Form.

We frequently see successful transactions of hoopers selling their used Moodhoops through our Facebook page! With an audience of over 120,000+ and growing, there’s sure to be a happy hopper who would love to get your hoop at a discounted price 🙂

Categories: FutureHoop, LED Hoops
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Children’s Hoop Sizing

  • 29.5 inches (age 3-6)
  • 34 inches (age 6-9)
  • LED hoops are meant to be operated by adults. Insertion, removal, and charging of the batteries should only be done by adults. Like any exercise toy, overuse or careless use could result in personal injury.

    LED Hoops are an extra special treat for children and can inspire and motivate to learn new tricks and keep going with hooping.

Category: LED Hoops
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MoodHoops measures all hoops and tubing thicknesses using the Outer Diameter measurement (OD).

Since tubing has both an Outer Diameter and an Inner Diameter, you may see other hoop companies refer to sizes by ID rather than OD.

If you are unsure about how to convert the size, please contact us with your desired measurement and tubing thickness and we will help you convert it 🙂

Category: LED Hoops
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Batteries

The lithium-ion batteries that light up your LED hoop have three times the power of the normal batteries that you can find in the grocery store. These special batteries need extra care, maintenance, and consideration during use, storage, and transport.

Visit our Battery Safety and Care page for important details.

Category: Batteries
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Yes, all MoodHoops use rechargeable Li-Ion batteries.

Remember that even rechargeable batteries have a limited lifespan.

You should purchase backup batteries so you’re never out of charge at a bad moment (like during a night out dancing, or while entertaining friends).

Category: Batteries
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Yes! That just means your battery is almost done charging, and it will soon be fully green 🙂

Category: Batteries
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Please review our Battery Safety page, which contains VERY important information regarding Battery Safety, Care, and Charging. Please also refer to the Instruction Manual that is sent with each hoop.

MoodHoops do not work with regular, store bought rechargeable batteries (NiMh). All MoodHoops can use only a single specialty lithium-ion battery (Li-ion) that cannot be purchased locally, and have special use and safety considerations.

These lithium-ion batteries have more voltage than regular, store-bought NiMh rechargeable batteries and should never be put into any other device.

If you are attempting to use other batteries than the ones provided with your hoop, you most likely have purchased regular NiMh AA rechargeable batteries, as the specialty Lithium-ion batteries used in Moodhoops are not available in most local stores. Regular AA alkaline batteries only put out 1/3 of the power needed to properly light up your Moodhoop, so these will not work.

We offer extra and replacement batteries as singles or in 3-packs. Lithium-ion batteries can be purchased for your MoodHoop in our store here: http://moodhoops.com/shop/batteries

Category: Batteries
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FuturePoi & FutureStaff

Now that the FuturePoi Remote and FuturePoi XL have been released we will begin working on programmable poi that you can use to display your own patterns and upload custom logos and images.

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Looking to purchase a FuturePoi/Staff Attachment piece in a custom size?

Please contact us through this form and we can answer any questions about a custom sized Staff attachment piece and other options 🙂

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Yes! There are a couple of ways to sync your FuturePoi. The FuturePoi Remote and XL models come with a remote control to give you more fine-grained control over the change speed, patterns displayed, as well as 12 Save slots for Motifs or Waveforms, and 2 Save slots for Motif Chaining.

Even without use of a remote, all FuturePoi models are designed so both units have the ability to sync certain patterns and changes every 5 seconds by using the Click-through Menu by turning each unit off and then back on again.

When in the Motif menu, at each pattern change the animation settings are randomized between the two units separately, so there will be a variance of color and the “stretch” of the pattern being displayed on the two separate units.

By turning both units on at the same time, in the same pattern menu, this allows you to sync up the pattern changes in the pair. The remote control allows you to alter the tempo of the pattern change from than every 5 seconds. You can choose when the patterns change to a beat, or make you can make a change happen on cue.

The FuturePoi also come with Sync Mode. This pre-randomized set of patterns allows your poi to have identical displays in the pattern, color, and stretch of the image, so you can get the symmetrical changes between the two poi units. You can reach Sync Mode by either the remote or by the Click-Through menu.

The remotes also work on all other FuturePoi units! Line up all the FuturePoi you are trying to sync together and use the remote to create settings on all of them at once.

 

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In FuturePoi/FutureStaff Shuffle/Lite graphical settings randomize in the click-through modes and shuffle the pattern continuously every 5 seconds. The pattern generator shuffles automatically so you can focus on your flow.

The poi are turned Off then On again to change modes. To sync up change rate of the FuturePoi without a remote, simply turn them on at the same time in the same Special Mode.

Use Sync mode in any of the models by turning them on at the same time. If timed correctly in Sync mode you can have multiple units, or just the pair, displaying identical patterns and changing at the same rate.

To control the change rate, animation speed and color settings, get the FuturePoi Remote or XL.

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In order to focus on durability and beginner friendliness, FuturePoi do not have a programming port. We are not able to add custom patterns, our microchips are full for now!

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Fire Hoops

The Five Wick Fire Hoop is able to open and partially collapse, but is not able to fully collapse like a Moodhoops LED hoop.

Each of the hoop options available with the Five Wick Fire Hoop have an inner sleeve that cannot take the pressure from the hoop being collapsed and locked into place. Fully collapsing and closing the hoop will cause the inner sleeve to kink.

The locking snap button allows the hoop to be opened and partially collapsed, but the hoop should not be coiled and locked into place for storage. A kinked inner sleeve is not covered by Warranty.

We recommend using zip ties or some other sturdy method to partially collapse your hoop into a circular shape for storage or travel.

Category: Fire Hoops
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Five unused Fire Wicks weigh approx 8 ounces total, not including the weight of fuel.
Add 8 ounces onto the weight of one of the hoop sizes and tubing types below.
Each individual Fire Wick weighs 1.6 ounces.

Approximate Fire Hoop Weights:

  • 40″ OD = 9.2 oz
  • 38″ OD = 8.4 oz
  • 36″ OD = 8.2 oz
  • 33″ OD = 7.2 oz
  • 30″ OD = 6.4 oz
  • 20″ OD = 3.6 oz each mini

OD = Outer Diameter

Category: Fire Hoops
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It’s good to purchase a hoop size that is closest to the size of the hoop that you’re most comfortable with your regular hoop size. The Fire Wicks will add about 5 inches to each end of the hoop, for a total of 10 inches added to the clearance of your hoop. Your regular sized hoop or a hoop little smaller is a good option for choosing a size.

Category: Fire Hoops
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PolyPro Day Hoops

Polypro Day Hoop Weights (clear and colors weigh the same)

  • 38″ OD – 8.4oz
  • 36″ OD – 8.2oz
  • 33″ OD – 7.2oz
  • 30″ OD – 6.4oz
  • 20″ OD – 3.6oz each mini
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Store Policies

To request tracking info, use this Contact form and select Shipping Question.

We’re unable to change the email address where the tracking is automatically sent to.

When the postage for your order is printed, the tracking information will be automatically sent to the email address given when the order was placed.

Please allow up to 24 hours for the parcel to enter the postal system and reflect changes on the tracking page.

Category: Store Policies
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We sure do! You can find out info about pricing, transit time, and customs on our International Shipping page.

Category: Store Policies
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Yes! Though PayPal is our payment processor, you don’t need a PayPal account to check out with a standard credit or debit card.

Category: Store Policies
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