- Sizing Info – Detailed explanation of the different hoop sizes and tubing diameters.
- Shipping and Tracking – Time sensitive? Select Express or Priority.
- Return/Exchange Policy – Read before requesting an RMA below.
- International Orders – For orders outside the US and Canada.
- Hoop Customization – Looking for a different size or color?
Troubleshooting Hoop Issues, Repair requests?
Use this form for answers or to request further assistance.
- Address Change – For orders that have not yet shipped.
- Order Change – Change hoop, add items, expedite shipping) – for orders not yet shipped.
- Return to Sender – Let us know what address to resend to.
- Hoop Tubing Replacement – Quick service!
- Exchanges/Returns – Quick service, please read all details.