Before boxing a hoop you’ll want to familiarize yourself with how to coil a hoop so you don’t accidentally break the tubing.
We typically use the US Postal Service or UPS to ship orders. If you need your order to be shipped by a specific carrier, please reach out to us and we’d be happy to work with you to place a custom or expedited order: Contact Us
Calculate Shipping To calculate shipping costs, add your full order to your cart, then go to the checkout page. Select the state for Domestic orders, or the country for International orders. Once selected, you should see the different pricing options appear updated in the shopping cart, next to the order total. International customers: Don’t see […]
Use these Hoop Coiling Instructions with the Videos below: First, you’ll want to start overlapping the two ends of the tubing (like in the Videos below) *start collapsing hoop*. Once both ends of the tubing are touching the surface you’re coiling on, keep a firm grip on the top of the hoop and flip it […]
We do ship to Army Post Offices and there shouldn’t be any issues getting your order out to you, but sometimes APO deliveries will take longer to reach you. We ship to all US territories! To get the correct shipping amount to show in your cart select the territory under the Country options. This will […]
We sure do! You can find out everything you need to know on the International Shipping page.
Hoop Services should only be purchased for hoops in working condition. If your hoop is not working (for example: hoop not turning on, section of LEDs out, major kink or bend in the tubing) please head to the Repairs/Troubleshooting form instead to ensure that you will get the quickest service with the most accurate pricing. […]
To request tracking info, use the Contact form and select Shipping Question, then Request Tracking. Tracking Request If your order has shipped you should have received an email with tracking information at the email address provided for the order. If you made an account on our website you should be able to sign in and […]