I need to...

Change the address of an order that hasn't shipped yet Change the items in an order that hasn't shipped yet Return items for a refund Cancel my order Send in a product for repair

... or ask a question

Our responsive Customer Service team is available Mon-Thurs 9:00 am to approx. 4:30 pm EST (East Coast USA Time). Fill out the form below to start an email conversation, or Request a live chat.

Please be advised that you may encounter delays with repairs and services during our holiday season. We are working quickly to get any and all repairs and orders out as soon as possible.

  • This number is in the order confirmation email you were sent when you checked out. It probably begins with "mh"
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