I need to...

Change the address of an order that hasn't shipped yet Change the items in an order that hasn't shipped yet Return items for a refund Cancel my order Send in a product for repair

... or ask a question

Our responsive Customer Service team is available Mon-Thurs 9:00 am to approx. 4:30 pm EST. Fill out the form below to start an email conversation, or Request a live chat.

  • This number is in the order confirmation email you were sent when you checked out. It probably begins with "mh"
moodhoops faq
Frequently Asked Questions
postage love
Shipping info
gift-buying-guide moodhoops
Gift Buying Guide
Sizing Guide
Gift Cards
moodhoops small-battery-charger
Battery Safety and Care