Do you have Payment Plans?

The easiest way to do a payment plan is to purchase Gift Certificates in the amount that you can do for each payment. 🙂 For example, each month you could purchase a $50 Gift Certificate. Then, once you purchase enough Gift Certificates to total the amount of the hoop and shipping, you can redeem each […]

Service or Repair?

Hoop Repair or Hoop Service? LEDs out, changing modes, closure, tubing kinked, battery issues? – Fill out a Repair/Troubleshooting Form Only need a retube or resize, but everything else is in working order. – Check out with a Hoop Service

Exchange / Return Policy

Returns & Exchanges Please check out the full details and submit a form to get the process started: https://moodhoops.com/exchanges-returns/ To make an Order Change or cancel your order please use the Order Change form: https://moodhoops.com/order-change/

Can I have my tracking info?

To request tracking info, use the Contact form and select Shipping Question, then Request Tracking. Tracking Request If your order has shipped you should have received an email with tracking information at the email address provided for the order. If you made an account on our website you should be able to sign in and […]