We’d be happy to get your hoop fixed up whether it’s in or out of warranty. If you’re experiencing any of the following: LEDs out, changing modes on impact, closure problems, kinked tubing, or battery problems, then you’re in the right place.
If your hoop is in working condition and you simply need a resize or retube, you can use the Services page instead.
Select your product to start the troubleshooting process.
Please be advised that you may encounter delays with repairs and services during our holiday season. We are working quickly to get any and all repairs and orders out as soon as possible.
FUTUREHOOP SHUFFLE FUTUREHOOP PRO / REMOTE FUTUREHOOP DESIGNER PIXELHOOP CLASSIC HOOPS FUTUREPOI & FUTURESTAFF LED WANDS & LED FANS EVERYTHING ELSE
We know that your prop can be much more than just a piece of equipment. It may be something you’ve performed with, traveled with, practiced with, and made countless memories with. We truly understand how important it can be to have a favorite prop back in your hands, and we’re always happy to take a look and see what we can do to bring it back to life. 🙂
Because every repair is different, we’re unable to provide an accurate repair estimate until your prop has been inspected by our repair team. The final cost depends on the parts, materials, and labor required to complete the repair.
Repair costs can vary significantly depending on what we find, and in some cases, extensive repairs may approach the cost of replacing the prop. If that happens, we’ll always communicate the findings and available options with you before moving forward with additional work.
Our goal is to find the best solution for you and your prop. We’ll do our best to work with you and explore the options available if a repair turns out to be more extensive than expected. We appreciate the trust you place in us with your props, and we’ll treat your gear with the same care we’d want for our own. <3
