Hoop Services should only be requested for hoops in working condition. If your hoop needs repairs (for example: hoop not turning on, more than one or two LEDs out, major kink or bend in the tubing) you should head to the Repairs page instead. This ensures that you will get the quickest service with the most accurate pricing after your hoop is received and inspected by our shop. Additional repair charges will apply for non-working hoops that are sent in for a Service.
Additionally, any hoop that enters our shop for service may have the connection hardware updated to the latest version to guarantee the most durability and longest life for your hoop. If you are concerned about your hoop’s connector being changed from a previous version, please let us know before we service your hoop.PixelHoop Service FutureHoop Service Classic Hoop Retube