Repair or Service?

Hoop Services should only be purchased for hoops in working condition. If your hoop is not working (for example: hoop not turning on, more than one or two LEDs out, major kink or bend in the tubing) you should head to the Repairs page instead. This ensures that you will get the quickest service with the most accurate pricing after your hoop is received and inspected by our shop. Additional repair charges will apply for non-working hoops that are sent in for a Service.

Additionally, any hoop that enters our shop for service may have the connection hardware updated to the latest version to guarantee the most durability and longest life for your hoop. If you are concerned about your hoop's connector being changed from a previous version, please let us know before we service your hoop.

service costs include return shipping
Thank you for being our customer! We stand behind all of our products and will get issues resolved quickly.

Breathe new life into your hoop!

Classic Moodhoop Service

Service Price
retube $35
seamless conversion $45

Service Orders: Allow 1 business day to be emailed with instructions on sending in your hoop.

FutureHoop Service

Service Price
retube only $45
resize only $65
seamless conversion only $55
resize + seamless conversion $75
Pro hoop: replace internal batteries (with other service) $20

Reference our FAQ page for quick answers to any questions!

Thank you for taking your time reaching out to us!