Hoop Repair or Hoop Service?
Hoop Service: Check out with a Hoop Service if you only need a retube or tubing conversion, but everything else is in working order.
Repair/Troubleshooting Form: Fill out the form if you have LEDs out, changing modes, closure, tubing kinked, battery issues, etc.
Classic Moodhoop Service
Breathe new life into your hoop! Service prices listed below includes return shipping to get your hoop back to you.
Allow 1 business day to be emailed with instructions on sending in your hoop once your service order has been placed.
Can Classic hoops be resized?
Classic hoop resizing is not a service that we offer. Since the light spacing, build method and counterweights are set specifically to each size, rearranging it would cost as much a new hoop! But… we would be happy to offer you a discount on a new hoop if you are a returning customer. Write in to us and let us know what you’re looking to get!
You can always try to sell your hoop to loosen up some funds for a new hoop. With our Moodhoops Facebook audience of over 140,000+ and growing, there’s sure to be a happy hopper who would love to get your hoop at a discounted price if you’d like to post it there for sale. We’ve heard of many successful transactions of hoopers selling their used Moodhoops through other Facebook pages.
Repair or Service?
Hoop Services should only be purchased for hoops in working condition. If your hoop is not working (for example: hoop not turning on, more than one or two LEDs out, major kink or bend in the tubing) you should head to the Repairs page instead. This ensures that you will get the quickest service with the most accurate pricing after your hoop is received and inspected by our shop. Additional repair charges will apply for non-working hoops that are sent in for a Service.