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Hoop Tubing Replacement Form
Hoop Tubing Replacement Form
We'll work with you to get your hoop tubing repaired quickly. It's best for the life of the tubing to have it replaced if it's kinked or cracked. This allows you to continue to coil it down for storage and travel.
Once received in our workshop, it takes up to 5 business days for your hoop to be retubed and shipped back to you.
Tubing Replacement (includes Priority Mail shipping back to you)
Classic MoodHoop - retube into HDPE - $35
Classic MoodHoop - retube into Polypro - $45
FutureHoop - retube into HDPE or Polypro - $55
Name
*
First
Last
Email
*
Will your repaired hoop be shipped to a US address?
*
Yes
No
Will your repaired hoop be shipped to a Florida address?
No
Yes
Which country will we ship your repaired hoop to once complete?
*
It's not a problem to get your hoop retubing done and sent back out to you quickly!
Shipping for a Canada order is an additional $20 on the price for a retube, which will be reflected in the shipping balance of the invoice we will create.
If your hoop is shipping Internationally, please select the options for the tubing below (HDPE or polypro) and we will get back to you with a shipping quote to your country.
What was the original name or email address used to place your order?
*
Which kind of hoop do you have?
*
Classic MoodHoop
FutureHoop
Festival Hoop
Here are a couple of FAQ's asked about retubing a FutureHoop:
Can I get the hoop resized?
Can I get the hoop in 5/8" tubing?
Can I get the hoop resized?
- The FutureHoop cannot be resized, as the build method and counterweights are set specifically to each size.
Can I get the hoop in 5/8" tubing?
- The internal components of the FutureHoop cannot fit into the ultra-thin 5/8″ OD tubing, so this size tubing will not be available for the FutureHoop.
What size is your FutureHoop?
*
38" OD in 3/4" - Large
36" OD in 3/4" - Medium
33" OD in 3/4" - Small
30" OD in 3/4" - Extra Small
Custom Size
Custom Size FutureHoop
*
38" OD in 7/8" - only available in HDPE
40" OD in 7/8" - only available in HDPE
42" OD in 7/8" - only available in HDPE
34" OD in 3/4"
32" OD in 3/4"
31" OD in 3/4"
29" OD in 3/4"
FutureHoop Tubing - Which kind of tubing would you like the hoop to be retubed in?
*
HDPE
Polypro
Please take note that hoops using 7/8" tubing are available to be retubed into HDPE tubing only.
Disclaimer about PolyPro LED hoops vs PolyPro day hoops
: PolyPro is great for day hoops because it is lighter by volume than normal HDPE tubing. This gives you a silky-smooth, lightning-fast hoop for practice and performance. For LED hoops however, it has some disadvantages that you should be aware of.
Since LED hoops have batteries and counterweights inside, the lightness of PolyPro is not as noticeable.
Whereas HDPE tubing is flexible and absorbs impacts well, PolyPro tubing is brittle and prone to cracking on impacts or when extremely flexed. The added weight of LEDs, batteries, and counterweights only increases the chance of cracking.
With PolyPro LED hoops, certain moves like breaks, reversals, or even regular hooping can cause the tubing to crack. Also, some sort of trauma to the hoop, like a high impact hit or landing on it accidentally when trying to jump through it, is what can result in the hoop tubing becoming cracked.
The hoop would need to be shipped to us and the price includes the shipping back to you.
If you are at all unsure about whether you want you FutureHoop in PolyPro, HDPE is definitely the better choice There's a reason why HDPE is our default for
LED hoops
, while PolyPro is our default for
lightweight day hoops
:)
If you would still like your hoop in polypro we are happy to make this happen. We just want to make sure you've been informed about the disadvantages of this more brittle tubing so that extra care can be taken.
Important PolyPro Tips & Instructions
Polypro tubing is clearer and the lights appear brighter within the tube. The wiring is also slightly more visible when up close.
The hoop uses a strong HDPE outer cuff, just like a standard Moodhoop, for flexibility and durability. The HDPE cuff will need gentle reshaping from time to time. While we don't recommend collapsing your polypro Moodhoop, many customers do, and this trains your HDPE outer cuff into a strong curved shape.
PolyPro tubing is more brittle than the tubing used for many day hoops or LED hoops. Whereas a normal hoop will kink if you bend it, or bounce back when it's smashed, PolyPro will crack. Avoid strong impacts against hard surfaces or sudden falls, to keep the hoop in the best shape.
Hooping in cold temperatures increases the chance of the tubing becoming cracked, even from normal hooping moves.
Avoid storing your hoop in environments with extreme hot or cold temperatures.
We're happy to work with you to get your hoop returned quickly if the tubing becomes cracked or damaged.
Polypro LED hoops are made with the same collapsible design as our standard HDPE hoops. The tubing can be coiled down partially and zip-tied, or taped into place, for storage or travel to avoid stress on the tubing. Coiling down or collapsing your hoop should be done with great care, as cracked tubing is not covered by warranty.
FutureHoop in Polypro
*
I have read and understood the Polypro warning for FutureHoops.
Which style is your hoop?
*
What size is your hoop?
*
Large, 38" OD
Medium, 36" OD
Small, 33" OD
XS, 30" OD
Minis, 20" OD
XL, 42" OD
Custom size - full size or mini hoops
Don't know
To determine the size of your hoop, please take a measurement of the hoop's outer diameter. Measure across the widest part of the hoop, from edge to edge, including the width of the tubing.
Please enter the measurement below.
Large hoop - 38" OD - What tubing size is your hoop?
*
7/8" OD tubing (Standard option for this size)
3/4" OD tubing
Don't know
Medium hoop - 36" OD - What tubing size is your hoop?
*
3/4" OD tubing (Standard option for this size)
5/8" OD tubing
Don't know
Small hoop - 33" OD - What tubing size is your hoop?
*
5/8" OD tubing (Standard size for this option)
3/4" OD tubing
Don't know
Extra Small hoop - 30" OD - What tubing isize is your hoop?
*
5/8" OD tubing (Standard size for this option)
3/4" OD tubing
Don't know
What is the outer diameter of your custom hoop?
*
Which tubing size was your custom hoop built in?
*
3/4" OD
7/8" OD
5/8" OD
Don't know
Which tubing type was your custom hoop built in?
*
HDPE (standard option)
polypro
Don't know
What color battery does your hoop use?
*
blue
black
red
Common Question asked about Festival Hoops - Can the Festival Hoop be resized?
We’re unable to re-size the hoops, as the LED spacing, build method and counterweights are set specifically to the size of the Festival Hoop.
Festival Hoop
*
38" OD in 3/4" HDPE tubing - $45
Email address to send the Tubing Replacement fee:
*
How would you like for your hoop to be taped? (The inner ring of the hoop is taped in 1/2" black grip tape)
*
Taped
No tape, sanded inside only
No tape, sanded inside and outside
What type of tubing would you like your hoop to be retubed in?
*
HDPE - $35 including shipping
Polypro - $45 including shipping
The Polypro upgrade is an additional $25. Please read all the info below about making this change to your hoop.
Disclaimer about PolyPro LED hoops vs PolyPro day hoops
: PolyPro is great for day hoops because it is lighter by volume than normal HDPE tubing. This gives you a silky-smooth, lightning-fast hoop for practice and performance. For LED hoops however, it has some disadvantages that you should be aware of.
Since LED hoops have batteries and counterweights inside, the lightness of PolyPro is not as noticeable.
Whereas HDPE tubing is flexible and absorbs impacts well, PolyPro tubing is brittle and prone to cracking on impacts or when extremely flexed. The added weight of LEDs, batteries, and counterweights only increases the chance of cracking.
With PolyPro LED hoops, certain moves like breaks, reversals, or even regular hooping can cause the tubing to crack. Also, some sort of trauma to the hoop, like a high impact hit or landing on it accidentally when trying to jump through it, is what can result in the hoop tubing becoming cracked.
Please understand that we can't re-tube used, cracked PolyPro LED hoops for free, but we are happy to refresh your tubing for a fee. If you are at all unsure about whether you want a PolyPro LED hoop, just get a normal hoop! There's a reason why HDPE is our default for
LED hoops
, while PolyPro is our default for
lightweight day hoops
:)
We can make any standard 38", 36", 33", 30" or 20" LED hoops in PolyPro tubing (see details below). Please note that 38" PolyPro LED hoops will use 3/4" OD tubing, not 7/8" OD like normal 38" MoodHoops, and use size small batteries.
Hoop Retubing in Polypro:
*
I have read and understood the warnings for Polypro tubing on LED hoops.
Never be left in the dark! List below if you would like extra batteries:
Qty 1 large battery (7/8" tubing) - $8.00
Qty 3 large batteries (7/8" tubing) - $19.00
Qty 1 small battery (3/4" or 5/8" tubing) - $6.00
Qty 3 small batteries (3/4" or 5/8" tubing) - $14.00
Qty 1 Universal Charger - $8.00
Never be left in the dark!
Festival Hoops are powered off either rechargeable NiMh AA batteries, or regular AA Alkaline batteries.
Rechargeable NiMh batteries get longer battery life in your Festival Hoop than regular Alkaline batteries and are available for purchase.
List below if you would like extra NiMh rechargeable batteries:
1 NiMh Rechargeable AA battery & 1 Universal Charger - $10.00
Qty 3 Rechargeable NiMh AA batteries - $6.00
These rechargeable AA batteries can also be found in your local store.
Would you like to purchase any additional batteries? They will ship with your repaired hoop. If yes, please state the quantity and we'll include it in your package. (optional)
Notes: (optional)
Please remember: The address used to pay the invoice is where the repaired hoop will be shipped to.
When the payment is received we will notify you of the address to send to. The paid invoice will serve as your RMA. Please print it out and include it in the package.
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