International Orders

Receive a quote for shipping internationally by answering the questions below. Please read all important info below.

Canada Customers: Use CAN Standard or CAN Express for Canada orders. Need faster shipping? Write in below!

Use UK/AUS International Shipping options for these countries to check out directly on the website: United Kingdom, Australia, New Zealand, Germany, France, Austria, Belgium, Ireland, Italy, Norway, Sweden, The Netherlands, and Switzerland. Need faster shipping? Write in below!

For orders outside the countries listed above, please use the form below to get a shipping quote. Since each country has different shipping rules and prices, we need to invoice international customers individually. MoodHoops has shipped to over 40 countries, so you can order with confidence :)


Choose only from hoop styles and sizes in our shop (otherwise, use the Custom Hoop page). Please remember to include the sizes and quantities you desire. When we receive your order, we will quote shipping and work out any details or questions about your hoop. We will send an invoice for the final amount. All transactions are charged in US Dollars (USD).

Also, make sure to include any desired upgrades like PolyPro tubing or extra rechargeable batteries.

INTERNATIONAL SHIPPING

Canada, United Kingdom, Australia, New Zealand, Germany, France, Belgium, Ireland, Italy, Norway, Sweden, The Netherlands, and Switzerland.

International Standard – If your order is time sensitive we recommend International Express shipping.

  • Canada Standard [$35] – Delivery in 9-17 business days
  • UK, AUS  Standard [$60] – Delivery in 10-20 business days

International Express – will ship within 2 business days after the order is placed.

    • Canada Express [$65] – Delivery in 5-7 business days
      Not available for FuturePoi/FutureStaff. 6 week build time.
    • UK, AUS Express [$80]  – Delivery in 7-9 business days
      Not available for FuturePoi/FutureStaff. 6 week build time.

*Need FASTER International shipping? Contact us for a quote by using the International Order Form above.


FuturePoi/FutureStaff Shipping:

    • FuturePoi/FutureStaff orders have a current build time of 6 weeks.
    • FuturePoi/FutureStaff build times are not changed by expedited options, please do not add Priority or Express to your order. Need expedited shipping options? Use the International Form on this page.
    • The stated time frame for FuturePoi/FutureStaff shipments is subject to change at any time, but we will always process your order according to the time frame when your poi/staff was purchased. Please use this Shipping page only for reference if you have not yet purchased your poi/staff.

All MoodHoops, FutureHoops, and FuturePoi come with a wall charger to recharge your batteries. Adapters to fit into non-US wall outlets are not included with your hoop, poi, or staff.

Customers outside of the US - Please note that we are not responsible for any duties, taxes, or levies that your country may impose on your shipment, as this is handled within the country of receipt. We have absolutely no control or jurisdiction over your government’s duty/tax assessment or whether a duty/tax is assessed at all (for many shipments a duty/tax is not charged).

We are required by US and international laws to list all purchases as Merchandise at full cost and so, per the law, we cannot state on customs forms that purchases are Gifts or change the Customs Value amount. We are required by law to include a copy of the invoice on the outside of the package and to state the value of the shipment.

Please keep in mind that covered warranty issues will have the repair and return postage covered/paid for by us, but purchasing the postage for sending the warrantied product back to us is paid for by the customer.


Canada & International Expedited Options for Charger/Battery-only Orders

Do not add this option to your order if you are also ordering any hoops. Add the selected batteries to your Cart first, then add the below Shipping upgrade, checkout with USA Standard Shipping [$5.00].

    • Canada Priority +$15 Shipping for Battery-Only Order
      (add battery separately)

 

    • Canada Express +$30 Shipping for Battery-Only Order
      (add battery separately)

    • International Priority +$19 Shipping for Battery-Only Order
      (add battery separately)

 

  • International Express +$40 Shipping for Battery-Only Order
    (add battery separately)

Please review our Battery Safety page, and refer to the Hoop Manual sent with each hoop.

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